FAQs

Frequently Asked Questions

Click on the questions below to find quick answers about our custom stickers

Q. How to apply and care for my name labels?

Applying our stickers is quick and easy! Just follow these steps:

  1. Clean: Thoroughly clean the surface with rubbing alcohol and let it dry completely.
  2. Squeegee: Firmly rub over the clear transfer sheet using a scraper or credit card to ensure the design grips the tape.
  3. Peel Backing: Carefully peel away the transparent film at a sharp angle.
  4. Apply: Place the design onto the surface and rub it firmly from the center outward to remove any air bubbles.
  5. Peel Transfer Tape: Slowly peel off the clear top transfer sheet, leaving just your stunning 3D design behind.
Q. What surfaces can these stickers be applied to?

They adhere flawlessly to most smooth, hard surfaces including glass, ceramics, metals, plastics, wood, and leather (e.g., tumblers, laptops, phone cases, and mugs). They are not recommended for soft fabrics, clothing, silicone, rubber or heavily textured surfaces.

Q. Are the name labels waterproof and dishwasher safe?

Yes, our premium UV DTF stickers are 100% waterproof and highly durable. However, to ensure maximum longevity, please allow the sticker to cure for 24 to 72 hours after application before putting it in the dishwasher. While they can withstand regular dishwasher use, we recommend gentle hand washing to extend the vibrant 3D look for years.

Q. Is there a character limit, and what happens if I make a typo?

Our custom text field usually allows up to 10 characters (including spaces) to keep the design readable and aesthetically balanced. Please double-check your spelling, spaces, and capitalization carefully before completing checkout! Because production begins quickly, we cannot offer replacements or refunds for customer typos.

Q. How to place an order?

Select your desired sticker type, size, and quantity, then enter your customization details (such as names, text, or specific fonts) in the provided fields before adding the item to your cart. For bulk orders or special custom logo inquiries, please reach out via our contact page.

Q. Do you offer bulk discounts or custom business logo printing?

Absolutely! We provide special corporate/bulk pricing for schools, daycare centers, gyms, party favors, or small businesses. If you want to print your own custom logo or graphics instead of standard text fonts, please email your high-resolution files (Vector, .AI, or .PNG) directly to support@stickoda.ca for a quote.

Q. How can I track and manage my order?

Once your order is shipped, a shipping confirmation email containing a tracking number will be sent to you automatically. You can use this number to track your package's real-time location. You can also manage your order details by logging into your account on our store.

Q. Do you ship internationally? How long does shipping take?

Yes, we ship from Canada to both domestic and US addresses. Since each item is custom-made, please allow 1–3 business days for production before shipment. Standard shipping typically takes 3–7 business days, depending on your location.

✉️ Still Have Questions?

We’re always here to help ensure your custom labels turn out perfectly. If your question isn't answered above, please reach out via our Contact Page or drop us a line at support@stickoda.ca.